Annual Report 2019
April 15, 2020
As we look back on 2019, Merchants took major steps towards achieving our vision statement “through innovation and responsible growth” with revenue growth, a substantial increase to the company's surplus, and maintaining one of the lowest loss ratios in the industry.
As Merchants is growing profitably, we are continuing to implement new ideas like launching a formalized internship program, introducing an Infants in the Workplace program, formalizing new employee on-boarding and training programs, and more.
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