Department of Insurance Bulletins


If the bulletins below apply to you and you need help, contact us at (800) 678-8171.

NC Bulletin

On December 3, 2022, many residents of Moore County, South Carolina experienced power outages. North Carolina Commissioner of Insurance Mike Causey insurers to consider the following actions for those affected: relaxing due dates for premiums payments, extending grace periods, waiving late fees and penalties, and allowing payment plans for premiums payments to otherwise avoid a lapse in coverage for those consumers living in the affected areas. Insurers should also consider cancellation or non-renewal of policies only after exhausting other efforts to work with policyholders to continue coverage.

FL Bulletin

Following Governor DeSantis' Emergency Orders 22-218 and 22-219, and pursuant to sections 252.63(1) and 627.4133(2)(d)1., Florida Statutes, the Florida Office of Insurance Regulation has issued an Emergency Order for Hurricane Ian regarding the extension of grace periods, limitations on cancellations and nonrenewals, deemers and limitations on "use and file" filings, along with other miscellaneous provisions. From September 28 – November 28, no insurer or other regulated entity may cancel, non-renew or issue a notice of cancellation or nonrenewal of a policy or contract except at the written request of the policyholder.  Learn more here.

AK Bulletin

The Alaska Division of Insurance issued Bulletin B22-06 following the governor’s September 17 disaster declaration issued in response to the recent storm that impacted the west coast of Alaska. The DOI directs all insurers to provide relief to affected bond/policyholders by offering an extension to premium grace periods of at least two weeks to allow continuing insurance coverage. Read the full bulletin here.

KY Bulletin

The Kentucky Department of Insurance has issued industry guidance to insurers following the declared State of Emergency 2022-457 resulting from damage caused by severe storms beginning on July 26, 2022.

This is not an official moratorium on cancellations/nonrenewal, however the department strongly encourages insurers to do the following:

·         Reasonably extend time periods that, when extended, will benefit their customers, and not result in a financial hardship when payments become due.

·         Refrain from issuing cancellations, non renewals, and rate increases until proper notice can be given, as mail delivery systems may be impacted by the storms.

·         Provide policyholders with a copy of their policies without additional charge to ensure their ability to review policy language.