NEW: Pay your claim easily by credit card - email email@example.com for your unique payment code!
The Merchants Bonding Claims office is second-to-none in care and personal, first-class service when handling claims. Our experienced staff is located throughout the United States and, along with the underwriting team, is responsible for a loss ratio consistently below the national average.
Claim letters and relevant documentation should be submitted to:
Merchants Bonding Company
P.O. Box 14498
Des Moines, IA 50306-3498
The claim will be promptly forwarded to our claims personnel for processing.
To pay a claim, please email firstname.lastname@example.org and we will provide payment details. Claims payments can be made by credit card, check, or bank transfer.
The Merchants Claims Office is led by:
Vice President & Claims Manager
Steve Dorenkamp began his surety career with Merchants Bonding in 1995 as a Contract Underwriter and held the titles of Senior Contract Underwriter and Assistant Vice President Contract Underwriting prior to joining the Claims Department. In 2009, Steve was named Assistant Vice President, Claims and in January 2012, was named Vice President & Claims Manager, joining the Executive Committee at Merchants. Steve is a graduate of Luther College in Northeast Iowa and is a member of several surety claims organizations.
You may contact any of the claims personnel through this email address: