Merchants Pulls Off the 3-Peat!

June 26, 2023

For the third year in a row, Merchants Bonding Company earned the national Great Place to Work (GPTW) certification. Based on associates’ responses to a survey administered by GPTW, the certification is a measure of a company’s culture and a recognition of its ability to create an outstanding employee experience.

How did Merchants do?

92% of employees report Merchants is a great place to work, a resounding affirmation of the strength of our culture when compared to the typical company survey score of just 57%.

Here are some more stats that show just how strong Merchants’ culture game really is:

96% - I’m proud to tell others I work here

96% - when you join the company, you’re made to feel welcome

95% - people are encouraged to balance their work life and their personal life.


Based on specific results from last year’s survey, Merchants’ leadership implemented key initiatives to improve those scores, a strategy that paid off with double digit satisfaction increases in these areas this year:

  • Receiving a fair share of the profits
  • Special and unique benefits
  • Paid fairly for the work

Read the full Great Place to Work report here.


Merchants is very proud of this recognition and our one-of-a-kind culture, reflected below by the words our associates used most often to describe it.