The Merchants Commitment

At Merchants Bonding Company, we are committed to the success of our associates and customers. The unique identity and culture of Merchants sets us apart in the surety industry. Our company's values, along with our mission, vision and purpose, comprise The Merchants Commitment.

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Purpose

To guarantee your investment in tomorrow with collaborative solutions

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Vision

To be a top ten surety company through innovation and responsible growth.

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Mission

To provide common sense solutions, first class experience for every relationship and an engaging culture for all associates to achieve long term, profitable growth.

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Values

  • We value excellence, integrity and continuous improvement in all that we do.
  • We value surpassing expectations by delivering a first class experience.
  • We value a positive and collaborative workplace culture through trust, loyalty and respect.
  • We develop potential through learning, involvement and the pursuit of opportunities.
  • We value balancing the needs of the company, our associates and their families.
  • We support our communities.
  • We celebrate and have fun!