Survey Says...

October 6, 2022

...Merchants Bonding Company is delivering on the Merchants Difference. Every three years we survey our agent partners to benchmark our performance in a number of areas. We ask if we're delivering on our common sense underwriting promise, about agents' overall satisfaction, if they feel they're receiving first class service and experiences, and if they feel their relationship with Merchants Bonding Company has grown stronger. We're very proud to report that the results are in and we received our highest overall ratings ever, with a 9.6 out of 10. 

More than 700 agents responded to the survey, and provided additional comments pointing up what they see as Merchants' strengths, which include our responsive service, how easy it is to work with us, and our 'best in the industry' website The Hub.

If you'd like more information about how you can work with us and experience the Merchants Difference, click to Find An Agent near you.