The New Normal

April 9, 2020

As Merchants associates head into their fifth week of working from home, there are many ways that they have found to connect and collaborate with each other. One of the main ways is using video chat.

Associates have been quick to adapt to these internet tools, using them to check in with our agent partners, department catch-ups, incident management and even virtual happy hours.

“Now, video conferencing is one of the only options for interactions with your coworkers,” says Senior Applications Director Blake Ryner, “In my opinion, Zoom and others like it  have been one of the biggest reasons for success during this time.”

Thanks to all Merchants associates for rising to the challenge!  See below how our associates are embracing the new normal.